REFRILYNX CUSTOMER CARE

Contact Us

Questions about a product or order? Our support team is ready to help.

How can we help?

Contact us with questions about product compatibility, order status, shipping, damaged packages or returns. Include your order number when contacting us about an existing purchase.

Order support

Send your order number and the email address used during checkout.

Product questions

Tell us which refrigerant and equipment type you are asking about. Product selection and service work should be confirmed by a qualified professional.

Shipping assistance

For delivery questions, include your order number and tracking number when available.

Returns or damage

Send clear photos of the cylinder, packaging and shipping label. Do not use a damaged or leaking cylinder.